FAQ

Our collection centres on soil associated with the House of Virgin Mary area in Ephesus, Türkiye, and the spiritual connection to this place. The products are keepsakes of faith and remembrance; they do not guarantee healing or any particular result.

Our current three products are listed below. Explore the Collection page for images and product descriptions.

• Holy Soil Collection
• Virgin Mary Medallion
• Virgin Mary Pendant

Yes, our products can be chosen as meaningful keepsakes or gifts. Confirm the selected product’s box, contents and any special presentation request with us before purchase.

Our products originate in Türkiye. Our Story explains how the project began and our connection to Ephesus. Contact us with questions about a specific product’s contents or origin.

Documents we share publicly appear on the Certificate page. You can enlarge the images to read them. If the document you need has not been published, please contact us.

Yes. Tell us which product interests you and what you wish to know. We explain shareable information within the relevant document’s scope. Origin documents do not automatically provide import clearance for every destination.

Use a product enquiry link on the Collection page or email us. We provide product, price, availability and delivery details before purchase. Online payment is not yet enabled; an enquiry does not place an order.

Tell us your product and delivery destination. We will check carrier service and any import requirements to confirm availability. International availability is not an unconditional delivery guarantee for every address.

Cost and timing depend on destination, product, parcel size and available service. We explain preparation and transit times separately before purchase. Customs requirements and known additional charges are also considered then.

You can notify us of a change-of-mind return within 30 days after delivery. You pay direct return shipping for ordinary returns, subject to any more favourable mandatory legal rights. Defective or incorrect items are handled separately.

Contact us as soon as reasonably possible with purchase details and a description. Keep the packaging and attach photos if practical. A photo or carrier report is not an automatic condition for your legal rights; we will provide the remedy required by applicable law.

The Contact page lists our email, telephone and address. Its form sends your message through the website; the page reports whether submission succeeded. If sending fails, you can contact us directly by email.